Privacy Policy

At AA Best Solutions Group, we are committed to protecting your privacy.

This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with relevant privacy laws and insurance carrier policies.

1. Information We Collect

We may collect the following types of personal information when you interact with our services, such as when you request a quote, submit a claim, or communicate with us:

Contact Information: Name, address, phone number, email address.
Identification Information: date of birth, driver’s license number, and other identification details.
Financial Information: Credit card details, bank account numbers, and payment history.
Insurance-related Information: Policy numbers, claims history, and coverage details.
Communication Data: SMS or text message conversations, emails, and other communication logs.

2. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

To provide you with insurance quotes and services.
To process your claims and manage your insurance policies.
To communicate with you regarding your account or other services, including notifications, reminders, and updates.
To fulfill legal and regulatory requirements, including fraud prevention and compliance with insurance carrier policies.
To improve our products, services, and customer experience.

3. Who We Share Your Personal Information With

We may share your personal information with the following entities, as required:

Insurance Carriers: To obtain quotes, issue policies, process claims, and fulfill the terms of your insurance agreement.
Service Providers: Third-party vendors who assist us with business operations, such as payment processors, customer service, IT providers, and other related services.
Regulatory Authorities and Legal Entities: As required by law, regulation, or legal process, including for fraud prevention or in response to a court order or subpoena.
Affiliates: When necessary to support our business operations, but only to the extent permitted by law and in accordance with our carrier agreements.

We do not share your personal information for marketing purposes with third parties or affiliates.

4. SMS Consent

By providing your phone number, you consent to receive SMS text messages from us. These messages may include updates, reminders, or marketing communications related to your insurance products. SMS consent is not shared with third parties or affiliates for marketing purposes.

You may withdraw your consent at any time by following the opt-out instructions in any SMS message you receive or by contacting us directly.

5. Data Security

We implement physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access, correct, or update your personal information.
Request that we delete your personal information, subject to legal or contractual obligations.
Opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on our website and update the effective date above.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

AA Best Solutions Group

11011 S Wilcrest Dr

Ste G202 and G204

Houston TX 77099

346-888-4272

info@aabestsolutions.com